Front Desk Sales Associate
Full Time • Henderson
Responsive recruiter
Benefits:
- Bonus based on performance
- Employee discounts
- Free food & snacks
- Opportunity for advancement
- Training & development
- Wellness resources
The NOW Massage mission is to enlighten those who desire to mix mindfulness with massage to bring about completely different experience in self-care. Our approach is curated around our ideology which benefits everyone: self-care always, wellness forever. This is provided through an affordable luxury style massage in an energy filled environment, contributing to mental and physical healing simultaneously.
-Featured in Vegas Magazine
The NOW Massage Henderson was included in Vegas Magazine’s for “Best Massages” in Las Vegas as part of the publication’s Best-Of print issue.
The NOW Massage Henderson was included in Vegas Magazine’s for “Best Massages” in Las Vegas as part of the publication’s Best-Of print issue.
Reviews From Current Team Members
K, Experience Guide “Working at The NOW doesn’t feel like work. I love helping people find peace amongst the chaos. I fell in love with everything from the people to the opportunities. This has become my second home.”
K, Experience Guide “Working at The NOW doesn’t feel like work. I love helping people find peace amongst the chaos. I fell in love with everything from the people to the opportunities. This has become my second home.”
L, Massage Therapist “At The NOW I feel valued. I work for a manager that knows how much I love my job and her thoughtful manner in all aspects of her job encourages others to do the same. The owners are astute and keen to oversee where and when there are needs to be met.”
Daily Functions:
Front Desk Sales Associate / Experience Guide is responsible for the reception area and overall seamless daily operations of the boutique. Including, but not limited to, the greeting of all guests, answering phone calls, assisting guests with questions regarding services and products, booking all appointments, promoting membership sales, checking the guest into the computer system, customizing the guest’s massage, and charging for services performed.
Front Desk Sales Associate / Experience Guide is responsible for the reception area and overall seamless daily operations of the boutique. Including, but not limited to, the greeting of all guests, answering phone calls, assisting guests with questions regarding services and products, booking all appointments, promoting membership sales, checking the guest into the computer system, customizing the guest’s massage, and charging for services performed.
- Provide top-level guest service for all including internal guest service.
- Be on time for your shift.
- Properly open and close the boutique each day according to Standard Operating Procedures.
- Accurately book, change and cancel massage appointments.
- Acknowledge and greet everyone who enters and leaves.
- Actively promote services, enhancements, membership, and retail promotions .
- Provide detailed descriptions of services, enhancements, retail products, appointment cancellation/change policies, memberships, and parking information with any applicable challenges.
- Utilize computers with skill and proficiency and only for business purposes.
- Handle guests’ questions and concerns professionally and courteously paraphrasing back what has been articulated ensuring top-level communication.
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Maintain a clean; safe, fully stocked, and well-organized work area.
- Develop the ability to work without constant direct supervision and remain at assigned posts for extended periods of time.
- Maintain a positive attitude and contribute toward a healthy workplace.
- Regularly attend, participate in, and support training and staff meetings.
- Assist in all areas of operation as requested by management.
What Employees Value About The NOW:
- Monthly membership bonus structure
- Product commission
- Two paid holidays for FT employees: Thanksgiving Day and Christmas Day
- Paid Time Off days for FT employees after 1 year of Employment
- Paid sick time accrued per hours worked after 60 Day Introductory Period
- Fun team environment
- Discount massages for employees
- Discount on products
- Daily coffee and tea provided
The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Compensation: $15.00 - $16.00 per hour
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.
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Aesthetically-inspiring work environment
Team member discounts
Growth potential
All supplies are provided
$100/year Wellness Reward
Continuing Education Reimbursement
$100 towards License Renewal